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A pad of paper and pens/pencils are readily accessible at each location for Cast Members to use, if necessary, to communicate with Guests. Cast Members with abilities in sign language can be identified by the appropriate language pin.
Assistive Listening Devices
Assistive Listening Systems use a lightweight wireless device that receives an infrared signal (an invisible beam of light) from overhead transmitters at certain locations in order to amplify sound. These are recommended for Guests with mild to moderate hearing loss. Receivers are available at the Guest Relations lobby. A $25 refundable deposit is required (item must be returned on the same day for refund).Assistive Listening Systems operate at the following attractions:
Theater of the Stars
The Magic of Disney Animation
Voyage of the Little Mermaid
Backlot Theater
Jim Henson's Muppet*Vision 3D
Indiana Jones Epic Stunt Spectacular!
ABC Sound Studio
Sci-Fi Dine-In Theater Restaurant
FANTASMIC!
Disney's Doug Live!
The Great Movie Ride (preshow only)Telephones
Pay phones equipped with amplified handsets are available throughout the Walt Disney World® Resort. Consult the Disney-MGM Studios map for locations.
Pay phones equipped with a text typewriter (TTY) are available at the following locations:
The Hollywood Brown Derby
Opposite Star Tours
Kennel
First Aid
Opposite Studio Catering Company
Opposite the Twilight Zone Tower of Terror
A TTY is also available at the Guest Relations lobby.Written Aids
Guest assistance packets containing dialogue, narrations, flashlights, and pen and paper are available at or near the performance areas or entrances for most shows and attractions. Guests should contact a host or hostess at the attraction for assistance.Sign Language
If requested, the Walt Disney World Resort provides Sign Language interpretation for our Guests at live Theme Park shows with a minimum of seven days notice. However, interpreted performances are currently available on a rotating basis as follows:
Disney-MGM Studios - Sundays, Wednesdays
Magic Kingdom® Park - Mondays, Thursdays
Epcot® - Tuesdays, Fridays
Disney's Animal Kingdom® Theme Park - Saturdays
Guests can request this service by calling Walt Disney World Resort Information at (407) 824-4321 [voice] or (407) 827-5141 [TTY]. Guests will be contacted prior to their visit with an appropriate show schedule. Arrangements can also be requested for other events and shows with a minimum of two weeks notice. There is no cost to our Guests for this service.Reflective Captioning
Reflective captioning is available at many theater-type attractions at the Walt Disney World Resort. This innovative technology utilizes an LED display to project desired captions onto an acrylic panel positioned in front of the Guest.
To use this system, please contact a host or hostess at the attraction.
This service is currently available at:
Jim Henson's Muppet*Vision 3D
Voyage of the Little Mermaid
The Magic of Disney Animation
FANTASMIC!Video Captioning
Caption-ready monitors are available at many attractions. These monitors are designated with a "CC" symbol and can be activated only by remote control. Activators are available at the Guest Relations lobby and require a $25 refundable deposit (item must be returned on the same day for refund).
Video captioning is currently available at:
The American Film Institute Showcase
The Twilight Zone Tower of Terror™ (Pre-show only)
Disney-MGM Studios Backlot Tour (Prop Warehouse-Shuttles queue only)
Jim Henson's Muppet*Vision 3D (Pre-show only)
Star Tours (Boarding area only)
ABC Commissary
Disney's Doug Live! (Pre-show only)
Backstage Pass
The Magic of Disney Animation (Video wall only)
NOTE: Not all portions of an attraction experience may be captioned.
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