Disney World - The Online Guide

The Unofficial Guide to Walt Disney World 2003
(UK customers)

Epcot - Hearing Disabilities

HEARING DISABILITIES
A pad of paper and pens/pencils are readily accessible at each location for Cast Members to use, if necessary, to communicate with Guests. Cast Members with abilities in sign language can be identified with the appropriate language pin.

Assistive Listening Devices
Assistive Listening Systems utilize a lightweight wireless device that receives an infrared signal (an invisible beam of light) from overhead transmitters at certain locations in order to amplify sound. These are recommended for Guests with mild to moderate hearing loss. Receivers are available at Guest Relations in Innoventions (east side). A $25 refundable deposit is required (must return item on the same day for refund).
Assistive Listening Systems operate at the following attractions:
Universe of Energy: Ellen's Energy Adventure
Wonders of Life: Cranium Command; "The Making of Me"; "Goofy About Health"
Test Track: Briefing Rooms; Demonstration Area
The Living Seas: Theaters
The Land: The Circle of Life; Food Rocks
Imagination!: "Honey, I Shrunk the Audience"
Canada: "O Canada!"
France: "Impressions de France"
The American Adventure: The American Adventure; America Gardens Theatre
Germany: Biergarten
China: "Wonders of China"
Norway: Maelstrom Theater
Innoventions: Certain Attractions

Written Aids
Guest Assistance Packets containing dialogue, narrations, flashlights, and pen and paper are available at or near the performance areas or entrances for most shows and attractions. Guests should contact a host/hostess at the attraction for assistance.

Telephones
Pay phones equipped with amplified handsets are available throughout the Walt Disney World® Resort. Consult the Epcot map for locations.
Pay phones equipped with a text typewriter (TTY) are available at:
Bus parking
Spaceship Earth - Global Neighborhood
Innoventions East breezeway
Innoventions West breezeway
Odyssey Center
China Plaza
The American Adventure - Liberty Inn
Morocco
International Gateway

A TTY is also available at Guest Relations in Innoventions (east side).

Sign Language
If requested, the Walt Disney World Resort provides Sign Language interpretation for our Guests at live Theme Park shows with a minimum of seven days notice.
However, interpreted performances are currently available on a rotating basis as follows:
Disney-MGM Studios - Sundays, Wednesdays
Magic Kingdom® Park - Mondays, Thursdays
Epcot - Tuesdays, Fridays
Disney's Animal Kingdom® Theme Park - Saturdays
Guests can request this service by calling Walt Disney World Resort Information at (407) 824-4321 [voice] or (407) 827-5141 [TTY]. Guests will be contacted prior to their visit with an appropriate show schedule. Arrangements can also be requested for other events and shows with a minimum of two weeks notice. There is no cost to our Guests for this service.

Reflective Captioning
Reflective captioning is available at many theater-type attractions at the Walt Disney World Resort. This innovative technology utilizes an LED display to project desired captions onto an acrylic panel positioned in front of the Guests. To use this system, Guests should contact a host or hostess at the attraction.
This service is currently available at the following locations:
The Living Seas - Theaters
The Land - "The Circle of Life"
The Land - Food Rocks
Imagination! - "Honey, I Shrunk the Audience"
Wonders of Life - Cranium Command
Wonders of Life - "The Making of Me"
The American Adventure
Canada - "O Canada!"
China - "Wonders of China"
France - "Impressions de France"
Norway - Maelstrom Theater

Video Captioning
Caption-ready monitors are available at many attractions. These monitors are designated with a "CC" symbol and can only be activated by remote control. Activators are available at Guest Relations in Innoventions (east side) and require a $25 refundable deposit (must return item on the same day for refund).
Video captioning is currently available at:
The Land - "The Circle of Life" (Pre-show only)
The Living Seas - Sea Base Alpha
Wonders of Life - Frontiers Exhibit Area
Test Track (Pre-show only)
NOTE: Not all portions of an attraction experience may be captioned

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