Disney World - The Online Guide

The Unofficial Guide to Walt Disney World 2003
(UK customers)

Disabilities FAQ

Can I hire a wheelchair or ECV at Disney World?
Yes. ECVs can be hired for $30 (+ $10 deposit) for a day at the four main parks. Wheelchairs can also be hired for $6 (+ $1 deposit).
ECVs and wheelchairs are available for hire at Downtown Disney. ECVs cost $8 an hour, with a two hour minimum and $30 maximum. You must leave a credit card for deposit. Wheelchairs are also available and cost $6, but a $100 deposit must be left.
Wheelchairs are available for hire at the three water parks.
What happens if I leave the park and go to another park?
ECVs and wheelchairs can only be used in the Park where you rented them. Guests planning to visit more than one Park on the same day should retain their wheelchair deposit ticket from the first park they visit. This will enable them to obtain a replacement wheelchair on the same day, if available, at the next Park at no additional charge. Wheelchairs or ECVs may not be available at the second Park.
Can I reserve an ECV or wheelchair at the parks?
No, reservations are not accepted. ECVs and wheelchairs are rented out on a first-come, first-served basis.
Where can I hire an ECV for the length of my stay?
Care Medical
http://www.caremedicalequipment.com
1-800-741-2282
Standard size ECVs (up to 300 lbs) $30/day $200/week
Heavy Duty (up to 400 lbs) $40/day and $270/week
Extra Heavy Duty (up to 450 lbs) $50/day and $340/week
Free delivery and pick up
All scooters fit on Disney buses
Walker Mobility
www.walkermobility.com
1-888-726-6837
Standard (upto 300lbs) $30/day $199.50/week
Heavy Duty (300lbs & up with wider seat) $38/day $250/week
free delivery
Can I take my ECV/wheelchair on Disney buses?
Most buses now have wheelchair lifts fitted, towards the back of the bus. Certain ECVs may be too long to fit on the lift. ECVs and wheelchairs will be strapped in place once on the bus. When the bus stops, make it clear to the driver that you wish to board the bus.
Where can I charge my ECV battery in the parks?
Many attractions & restaurants have electrical outlets for recharging your ECV during the day, just ask a cast member.
I've heard that people using ECVs can't use the boat transportation on the Seven Seas Lagoon and Bay Lake (from the MK resorts to the MK)
The water levels of Seven Seas Lagoon and Bay Lake vary, and the water level may not be high enough for you to board the boat on an ECV. In this case you would have to use alternative transport.
I'm from the UK and have an orange (or white) disabled badge, can I use this to park at WDW?
Yes. Just show your orange badge to parking officials as you go through the main entrance, you will be directed to the end of the parking spaces so that you are close to the tram to take you to the main gate.Those in wheelchairs go straight to the main entrance. Thanks to BR Simpson for this information.
Which attractions allow me to stay in my wheelchair or Electric Convenience Vehicle?
Guests may remain in their wheelchair or Electric Convenience Vehicle at the following attractions:
Magic Kingdom
The Enchanted Tiki Room
Shrunken Ned's Junior Jungle Boats
Country Bear Jamboree
"Diamond Horseshoe Saloon Revue"
Frontierland Shooting Arcade
Hall of Presidents
Liberty Belle Riverboat
The Legend of the Lion King
Ariel's Grotto
Fantasyland Character Festival
Mickey's Country House
Minnie's Country House
Donald's Boat
Toontown Hall of Frame
The Timekeeper
Galaxy Palace Theater
Walt Disney's Carousel of Progress
Tomorrowland Light & Power Co.
Epcot
Cranium Command (Wonders of Life)
The Making of Me (Wonders of Life)
AnaComical Players (Wonders of Life)
Goofy about Health (Wonders of Life)
Innoventions
The Living Seas
The Circle of Life (The Land)
Food Rocks (The Land)
Art of Mexico Gallery (Mexico)
Stave Church Gallery (Norway)
Wonders of China (China)
"Dragon: Ruler of Wind and Waves" (China)
The American Adventure
The America Gardens Theater (American Adventure)
Bijutsu-kan Gallery (Japan)
"Treasure of Morocco" (Morocco)
"Impressions de France" (France)
O Canada! (Canada)
Disney-MGM Studios
"Honey, I Shrunk the Kids" Movie Set Adventure
"Disney's Hunchback of Notre Dame -- A Musical Adventure" (Backlot Theater)
Jim Henson's Muppet*Vision 3D
Indiana Jones Epic Stunt Spectacular
The American Film Institute Showcase
Backstage Pass
Disney-MGM Studios Backlot Tour
Voyage of the Little Mermaid
"Beauty and the Beast" (Theater of the Stars)
Fantasmic!
Bear in the Big Blue House
Disney's Doug Live
Sounds Dangerous
Disney's Animal Kingdom
The Tree of Life Garden
Safari Village Trails
It's Tough to Be a Bug
Character Greeting Trails
Grandmother Willow's Grove
The Boneyard
Cretaceous Trail
Dinosaur Jubilee
Lion King Theater
Pangani Forest Exploration Trail
Wildlife Express
Affection Section
Caravan Stage
Maharajah Jungle Trek
Conservation Station
Theater in the Wild
Which attractions require me to transfer from my motorized scooter or Electric Convenience Vehicle?
Guests in motorized vehicles must transfer into a wheelchair to experience these attractions:
Magic Kingdom
WALT DISNEY WORLD Railroad
Pirates of the Caribbean**
"it's a small world"
The Many Adventures of Winnie the Pooh
The Barnstormer at Goofy's Wiseacre Farm**
Buzz Lightyear's Space Ranger Spin
The ExtraTERRORestrial Alien Encounter
Space Mountain**
Epcot
Ellen's Energy Adventure (Universe of Energy)
Body Wars (Wonders of Life)**
Honey, I Shrunk the Audience (Imagination!)
Living with the Land (The Land)
Behind the Seeds -- A Special Guided Greenhouse Tour (The Land)
El Rio Del Tiempo (Mexico)
Disney-MGM Studios
The Great Movie Ride
Star Tours**
The Magic of Disney Animation
Rock 'n' Roller Coaster Starring Aerosmith**
Animal Kingdom
Kilimanjaro Safaris
Affection Section
** This attraction would also require you to transfer from a wheelchair to the ride vehicle.
Which attractions require me to transfer from my wheelchair to board?
The following attractions require Guests to transfer from a wheelchair to a ride vehicle:
Magic Kingdom
Main Street Vehicles
Jungle Cruise
Swiss Family Treehouse -- Walk-through attraction
Big Thunder Mountain Railroad
Splash Mountain
Tom Sawyer Island
The Haunted Mansion
Mike Fink Keelboats
Cinderella's Golden Carrousel
Dumbo the Flying Elephant
Mad Tea Party
Peter Pan's Flight
Snow White's Scary Adventures
Astro Orbiter
Tomorrowland Indy Speedway
Tomorrowland Transit Authority - Must walk up a steep, moving incline
Epcot
Spaceship Earth
Test Track
Maelstrom (Norway)
Disney-MGM Studios
The Twilight Zone Tower of Terror
Disney's Animal Kingdom
Dinosaur
Kali River Rapids
Which attractions would I be able to experience while in a full leg cast?
The following attractions have additional space on aisle ways or next to the seating areas and should be able to accommodate a full leg cast. Please speak with a Cast Member at each of these locations for additional information.
Magic Kingdom - Walt Disney World Railroad; The Jungle Cruise; Liberty Belle Riverboat; "it's a small world"; Cinderella's Golden Carrousel; The ExtraTERRORestrial Alien Encounter; The Timekeeper; Walt Disney's Carousel of Progress; "The Enchanted Tiki Room Under New Management"; Country Bear Jamboree; The Diamond Horseshoe Revue; The Hall of Presidents; Legend of the Lion King; Galaxy Palace Theater.
Epcot - Body Wars (Wonders of Life); Ellen's Energy Adventure (Universe of Energy); Cranium Command (Wonders of Life); The Making of Me (Wonders of Life); El Rio del Tiempo (Mexico); Wonders of China; The American Adventure; America Gardens Theater; Impressions de France; O Canada!; Honey I Shrunk the Audience (Imagination!); The Living Seas; Living with the Land (The Land); Food Rocks (The Land).
Disney-MGM Studios - Star Tours; Twilight Zone Tower of Terror; The Hunchback of Notre Dame -- A Musical Adventure; Muppet*Vision 4D; Indiana Jones Epic Stunt Spectacular; Sounds Dangerous; Disney's Doug Live; Backlot Tour; Backstage Pass Walking Tour; Voyage of the Little Mermaid; Bear in the Big Blue House, Live on Stage; The Magic of Disney Animation; The Great Movie Ride; Beauty and the Beast, Live on Stage; Fantasmic!
Disney's Animal Kingdom Theme Park - Kilimanjaro Safaris; Pangani Forest Exploration Trail; Wildlife Express to Conservation Station; Conservation Station; It's Tough to be a Bug; Safari Village Trails; Festival of the Lion King; Pocahontas and Her Forest Friends; Maharajah Jungle Trek; Flights of Wonder; Tarzan Rocks!
Other than the Theme Parks, where else would I be able to find Assistive Listening Systems?
Assistive Listening Systems are also available at:
Pleasure Island - The Adventurer's Club; The Comedy Warehouse; West End Stage; Wildhorse Saloon; The Pleasure Island Jazz Company; The Rock 'N Roll Beach Club.
Disney's Wide World of Sports - Baseball Stadium; Field House.
Disney's Fort Wilderness Resort and Campground - Pioneer Hall - "Hoop Dee Doo Revue".
Disney's Polynesian Resort - Luau Cove - Polynesian Luau.
Where can I find Companion Restrooms?
Companion-assisted restroom facilities are available at the following locations:
Magic Kingdom - First Aid; The lower level of Cinderella's Royal Table; Splash Mountain; Mickey's Toontown Fair; Ursa's Major Minor Mart in Tomorrowland; Transportation and Ticket Center East Gate.
Epcot - First Aid; Near Spaceship Earth; Future World East Block opposite Test Track; Future World West Block opposite The Land; Near Canada; Near Morocco.
Disney-MGM Studios - First Aid; Opposite "The Twilight Zone Tower of Terror"; Opposite Star Tours; FANTASMIC!; Rock 'n' Roller Coaster Starring Aerosmith; Next to Soundstage 3 on Mickey Avenue.
Disney's Animal Kingdom - First Aid; Safari Village opposite Flame Tree Barbecue; Harambe Village in the Mombasa Marketplace; DinoLand, USA at Chester and Hester's Dinosaur Treasures; Asia near Maharajah Jungle Trek.
Disney's Wide World of Sports Complex - Tennis Complex; Field House-inside First Aid.
Blizzard Beach Water Park - Main Locker Area.
Typhoon Lagoon Water Park - Main Entrance.
Downtown Disney Marketplace - Next to 2R's Reading & Writing; Next to Guest Services.
Where do I find information about Sign Language interpretation at the Walt Disney World Resort?
If requested, the Walt Disney World Resort provides Sign Language interpretation for our Guests at live Theme Park shows with a minimum of seven days notice. However, specific interpreted performances are currently available on a rotating basis as follows:
Disney-MGM Studios -- Sundays, Wednesdays -
The Magic of Disney Animation
"Beauty and the Beast"-Live on Stage
Disney-MGM Studios Backlot Tour
"Disney's The Hunchback of Notre Dame -- A Musical Adventure"
"Disney's Doug Live!"
Indiana Jones Epic Stunt Spectacular!
Magic Kingdom -- Mondays, Thursdays -
Jungle Cruise
Liberty Belle Riverboat
"The Diamond Horseshoe Saloon Revue"
Sword in the Stone
"Disney's Magical Moments Parade"
"DisneyMania!"
"Every Day's a Holiday"
Epcot -- Tuesdays, Fridays -
The Living Seas Fish Feeding
Living with the Land
King Arthur and the Holy Grail
Disney's Animal Kingdom -- Saturdays -
"Pocahontas and Her Forest Friends"
"Festival of the Lion King"
"Flights of Wonder"
"Tarzan Rocks!"
Conservation Station Indoor Animal Presentation
Conservation Station Animal Encounter
Show schedules and availability are subject to change without notice. Guests can request this service by calling Walt Disney World Resort Information at (407) 824-4321 [voice] or (407) 827-5141 [TTY]. Guests will be contacted prior to their visit with an appropriate show schedule (including specific show times). Arrangements can also be requested for other events and shows with a minimum of two weeks notice. There is no cost to our Guests for this service.

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