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Beach Club Concierge

At the Beach Club, your special concierge treatment starts as soon as you arrive. Tell the security guard on the gate, or bell services when you arrive and they will arrange for a concierge Cast Member to meet you and escort you up to the concierge lounge to check in.

Morning snacks
Cereal, pastries.

Afternoon snacks
Fresh fruit, cookies, pretzels, popcorn, desserts, juice.

Dinner snacks
Various hors d'oeuvres, soft drinks, wine.

Stayed in concierge? Fill in the resort review form, or email me your comments and reviews.

Reviews

"Beach Club ~ Lagoon View Room 5705 - one week - Aug 2003

Room - 8
-Newly Rennovated, spotless, great view but double beds and a little on the small side... long walk from the lounge. Standard Mickey Toiletries and 2 nice BC Robes.

Turndown Service - 10
Outstanding, fresh towels, lights on, TV on low volume, chocolates and quite often surprises!

Lounge - 6
-Small, maybe 20 seats total.. but never saw them all taken.
-There was a blacony that you could smoke on - I saw ashtrays out there.
-Very pretty lounge area with themed seashell and ocean carpeting
- kids area with TV and little chairs
- You can see the high fireworks from illuminatons off the balcony

Lounge Offerings - 10
Breakfast: bagels, toast, instant oatmeal, krispie cream donuts, danishes, croissants, banana bread, cinnamon rolls, cold cereals, muffins, fresh fruit, jams, jellies, cream cheese, peanut butter etc... coffee, tea, milk, orange juice, instant hot chocolate, everything fresh and dellicious

Daily Snacks Excellent! Crackers and cheese, dips and veggies, salsa and corn chips, large fresh cookies, soft drinks, milk, coffee tea, ice tea & whole friuit like apples and bananas

appetizers served at 5:00pm
Excellent... the same offerings each night but with different hot dishes such as Fish 'n Chips (outstanding), mussels, chicken fingers, steak teriyaki, salmon.. cheese platters, garlic bread, hummus & pita, dips and veggies.. absolutely delicious.

They also had Wine and Beer during this service

Evening Desserts
Fresh baked cookies, brownies, blondies (white brownies), carrot cake.. yum.., flans, chocolate cake... different every night and very, very good (we almost always made it back for this!)
also liquers like baileys, drambuie, grandmarnier.. etc...

Pre-trip Planning - 10
The Itinerary Planners helped with everything and were friendly and efficient... excellent service. Helped with a welcome gift and pillow gifts for my DD.. everything was perfect.

Concierge Staff - 7
Two desks sit right at the elevators and just outside the lounge area. Usually always 2 people there, friendly for the most part but I noticed a few were a little standoffish (ie) We would come off the elevators and they would not even look up from where they were.

The staff was always willing to help with anything I needed (ie) checking to see if my illuminations criuise was still on as it was POURING rain

My DD dropped and shattered a glass on the balcony.. I picked up the large pieces of glass but needed a dust pan to get the small pieces.. I mentioned it to Josh and when we came back to the room a couple of hours later the balcony was spotless.

I would stay here at the Beach Club again, no complaints, loved the short walk to EPCOT" (8/03) Cass

"We (me, DS and DM) stayed at the BC concierge for 6 nights, May 4 - 10. We had a great time! About 2 weeks before our stay I received a call at home from a concierge staff member. She told me that they noticed we would be celebrating my DS 5th b-day and that they would take care of something for him. She also informed me that they would be mailing me an access card to the 5th floor, so they that we could come right up once we arrived. They also asked if I needed assistance with anything, I mentioned that I could not get a PS for dinner at Chef Mickey's for my DS b-day, she said she would see what she could do.

When we arrived, the staff was so friendly, check-in was a breeze, the CM said that we had a room with a great view. Boy, was she right! Waterview room 5687. Right over the pool with a great view of the BW. We had a long narrow balcony (no chairs). I love the new rooms. We received a nice chocolate picture frame and our itinerary in the room. Yah, we got Chef Mickey's for 6pm on DS B-day!

The lounge was really nice, never crowded. We would have toast, fruit, cereal, juice and coffee in the morning. My DM loved the coffee. Mid-day we would have cookies and lemonade. The best oatmeal raisin cookies! The evening they had some great dips with flatbreads for me, DM would have some veggies w/dip and some cheese & crackers and the best part, MAC & CHEESE for DS! My DS would sit at the children's table with his mac & cheese and watch some movies. He loved doing that! The staff were great with the kids. We usually had a late dinner so this was perfect! They also offered wine but we didn't have any. In the later part of the evening, desserts and cordials. Great carrot cake, more good cookies and my DS loved the cheesecake. DM and I would have a Bailey's each night.

When the staff made our PS, they put in that we were celebrating DS b-day. At Cape May breakfast, he received a special balloon and cupcake and of course Chef Mickey's was great for his b-day dinner. When we returned from dinner there was a mini party set-up in our room, a chocolate cake, hats, blowers, streamers, and a card from Mickey! We DS was so excited!

Turndown service was great also. Lola would set-up my DS animals each night. She always left some extra chocolates for my DS and she set the tv to Toon Disney, my DS favorite station. On our last day she left us some extra mickey soaps and more chocolates. My DS thought this was very cool! Also, it was very hot during our stay (lots of showers) and it was great to get fresh towels each night. It was nice to come back to the room with the lights dimly on and the tv on (very low) and the beds looked so inviting.

The staff also made some last minute PS for us which was great. Everything was so easy this trip. I think I have been spolied now and I'll never want to stay anywhere but concierge. It was "ask and you shall receive" all week long.

I give the BC concierge a thumbs up! We will definitely stay there again." (5/03) Mary

"We just returned from a terrific 11 day stay at WDW. We spent one day at POR (or DxL as it will forever be known to me), 8 days at Polynesian Concierge and two days at Beach Club concierge.

There is a split vote in our family as to which concierge/hotel is best--our 13 y/o male thinks the food in the BC concierge is better than Polynesian while our now 11 y/o votes Polynesian and Chef Dick tops! As much as I wanted to love BC, I'm afraid my DH and I are still much more fond of Polynesian Concierge! Both kids do agree, they prefer the Polynesian location to BC (neither are big EPCOT fans and our daughter can be relentless when it comes to getting out of that park--very aggravating for DH and I who LOVE IT!). As far as the concierge staff goes, we found both helpful, courteous, and friendly. Polynesian staff members remembered us from previous visits, so I guess they get an extra credit point or two.

Both adults think the BC concierge lounge service is better in that its hours of service and food variety is better. Food quality, however, is not an issue since both provide what we consider tasty treats. We also like the BC location, although it's not a convenient place to be when it comes to pool access, etc. We much prefer the location of the Hawaii building with its wonderful access to the entire resort, especially the pools. Also, the separate building for concierge and inaccessibility for security purposes make it desirable. At BC, we found that it wasn't difficult to gain access to the sprawling concierge 5th floor and hence, security was more of an issue.

We have now stayed at CB, DxL, GF, BI, Polynesian, and BC. It looks as if Polynesian will still rank #1 in our vacation plans. That doesn't mean we won't be trying out other locales. . .Polynesian will be our primary destination though!

Oh yeah, I almost forgot to mention this--we didn't ask for BC concierge until after we were nearing our stay at Polynesian. I had booked a standard room figuring we were just looking for a place to sleep and relax since we would be done park hopping on Sunday and Monday. Well, the staff at Polynesian called and secured a spot in concierge for us at my request, adding that I knew there would be an additional charge--heck, yeah--it was a good bit more than the standard I had paid for, but that was okay with me. Well, we checked into BC and lucky us--a comp upgrade to concierge! I'm not sure whom to thank for that one, but you can bet nice letters will be headed in both directions." (5/02) Tess

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