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How can I book a room at the Animal Kingdom Lodge?
To book a room, click
here.
Where is the Animal Kingdom Lodge?
In the Animal Kingdom Resort area.
Do all rooms offer savanna views?
No, there are a few standard rooms that don't offer views of the
savanna. Savanna view rooms are slightly more expensive, so make
sure you book the savanna room if a view of the animals is important.
What will I find in my guest room?
Each room has two queen-size beds, one king-size bed or one queen-size
bed and bunk beds, table and chairs, ceiling fan, bathroom with
private wc, in-room safe, voice mail, hair dryer, iron and ironing
board, and 27" television. Coffeemaker and refrigerator available
upon request.
What are the deluxe rooms?
Deluxe savanna view rooms are slightly bigger, and have a second
phone, and make-up mirror.
Which floors are the deluxe rooms on?
Standard rooms are on floors 1-4, deluxe rooms are on floors 5 and
6.
Where are the best room locations?
Rooms overlooking the Arusha Savanna are good, on the Kudu or Zebra
Trails.
Rooms on the 3rd and 4th floors have the best views across the savanna,
but are still low enough to get a good view of the animals. If you
want to be right up close to the animals, request a 1st or 2nd floor
room.
For a view of the sunset, request a room on the Kudu Trail overlooking
the Sunset Savanna.
Rooms at the far end of the Kudu and Zebra Trails are a long walk
from the lobby.
Rooms on the Giraffe Trail overlook the pool area and parking lot.
A small number of rooms have beams just outside the balcony, which
can partially obstruct your view of the savanna. If you find this
is a problem when you check-in to your room, you could try requesting
a different room.
What are the benefits of the concierge rooms?
The rooms are the same size as the deluxe rooms.
Concierge service includes curbside check-in, robes, make-up mirror,
turndown service, and lounge with Continental breakfast, midday
snacks, evening beverages, wine and hors d'oeuvres. Click
here for more details.
Where are the concierge rooms?
They are located on the 5th & 6th floors, with the concierge
lounge on the 6th floor. They overlook either the pool or one of
the savannas.
What is the Sunrise Safari?
It's a special program available only to Animal Kingdom Lodge concierge
guests. Click here for more details.
Are newspapers delivered to the guest rooms?
There is complimentary daily newspaper delivery to each guest room.
Are smoking rooms available?
Yes, there are a number of smoking rooms. However, smoking is prohibited
on any balcony.
What happens at check-in?
You'll receive your room key (plastic card), a small 'guidebook',
park maps, and a copy of 'Habari', the resort's newsletter. You'll
also have the option of leaving credit card details so that you
can charge anything you purchase during your stay to your room card.
What floor is the lobby on?
The lobby is actually on the 3rd floor. The restaurants are down
on the first floor.
Are there childcare facilities?
Simba's Cubhouse provides supervised activities for children aged
4 - 12 years, which include classic Disney films, arts and crafts.
Kindercare offers in-room babysitting. Reservations should be made
24 hours in advance. Call 407-827-5444.
Is there a games arcade?
Yes, Pumbaa's Fun and Games Arcade is located next to The Mara restaurant.
It features legendary arcade favourites along with some of the newest
video games.
Is there a playground?
Yes, Hakuna Matata Playground is located next to the pool and overlooking
the flamingo area and savanna.
What other activities are on offer at this resort?
A nightly African story-telling is held around the firepit near
Arusha Rock. A guided tour of the lodge is held daily, enquire at
Guest Services for details and times.
Can I pet or feed the animals?
Disney's Animal Kingdom Lodge is designed to encourage observation
of Africa's amazing wildlife from either the comfort of your room
or common vistas throughout the resort. Please refrain from feeding
the animals or dropping items into the habitats. Please do not attempt
to cross the barriers designed for guest and animal safety.
What's the best time of day to see the animals?
More animals will be out and about early morning, and at sunset.
The animal carers come out and feed the animals at these times,
so you're more likely to see the animals from your room then. The
animals do sleep out on the savannas, but usually far away from
the hotel building so you probably won't be able to see them.
Will I see the same species of animal on each savanna?
No, some animals are not on all savannas, so if there's a particular
animal you would like to see from your room, make sure you check
before you request a room on a certain trail.
Sunset Savanna - Bongo, Male Giraffe, Ostrich, Impala, Thompsons
Gazelles, Ankole Cattle, Waterbuck, Stork, African Crown Cranes,
Blue Cranes.
Arusha Savanna - Giraffe, Pelicans, Zebra, Geese, Ankole cattle,
Wildebeast, Eland, Gemsbok.
Uzima Savanna - Bongo, Giraffe, Impala, Thompsons Gazelles, Kudu,
Blesbok.
See the Wildlife Field
Guide for information on the animals.
Where can we best view the animals?
Watch the animals from your savanna-view room, or from one of the
overlooks.
Sunset Overlook - located in the main lobby.
Uzima Overlook - located at the Uzima Pool area.
Arusha Rock - located on the second floor adjacent to the main lobby.
A great, up-close view of the animals can be found at Arusha Rock,
where you'll also find 'safari guides' to tell you about the animals.
Are the savannas always open?
The savannas are only closed in turn for a couple of hours each
day for cleaning. So there will always be at least two savannas
open.
Can we feed the animals?
No, it's strictly prohibited. This is because the animals follow
a carefully balanced diet.
How can I learn more about African culture?
Please stop by and talk to our Lobby Greeters, Savanna Guides or
Restaurant Greeters, as they are Cultural Representatives from Africa
and would love to share more about their homeland!
Also, there are activities throughout the resort to allow you to
learn more - contact Guest Services for more information on these
activities.
What is the large, brightly coloured object in the lobby?
That's called the 'Igbo
Ijele mask'.
I noticed a camera on the outside of the building, can they
see into my room?
The CCTV cameras are there to monitor the animals. The Resort therefore
advises that guests close the curtains in their rooms for privacy.
Where can I dine?
Boma, "Flavors of Africa,"
captures the essence of a vibrant African marketplace. Savor the
unique African dining experience, influenced by many cultures, in
this family restaurant. Offering a buffet for both breakfast and
dinner, Boma features an exhibit kitchen, wood-burning grill and
rotisserie, all under traditional thatched roofs.
Jiko, "The Cooking Place,"
is a casual restaurant that features Modern African Cuisine with
a vibrant stylish atmosphere and an exclusive South African wine
list. Focusing on simple and light cuisine, Jiko exudes spirit and
refinement with an emphasis on the freshest ingredients. With twin
wood-burning ovens as its icon, Jiko's design represents an abstract
perspective of Africa.
The Mara - if you're on the go, or relaxing
poolside, stop by The Mara and get great food, fast. From morning
until night, The Mara cooks up delicious meals and snacks for the
whole family.
Victoria Falls - overlooking Boma, Flavors
of Africa is Victoria Falls Lounge, the perfect spot to enjoy specialty
coffees, teas, and a variety of beverages throughout your stay.
Relax with family and friends in these spirited surroundings and
soak up the rich heritage of Africa.
Uzima Springs - At Uzima Springs, "The
Watering Hole," you can quench your thirst with a variety of
frozen African specialty drinks. This relaxing pool bar is the perfect
place to pull up a chair and take a break from the sun.
How do I get to Mara?
To get to Mara you need to go down to the first floor, exit through
the doors between Jiko and Boma, turn left and walk down the pathway
to Mara.
Is room service available?
Yes, the Animal Kingdom Lodge has one of the best room service
menus I've seen!
Where can I buy refillable mugs?
Refillable mugs are available from The
Mara.
Is there a character breakfast or dinner?
No, not at this resort. However, you'll find wonderful buffet meals
at Boma.
Where is the bus stop located?
The bus stop is located outside, adjacent to the front entrance.
From the entrance of the lobby, exit the building. Follow the covered
walkway on your left to the bus stop.
How do I get to the Disney parks?
Transport to the four main Disney theme parks, and Downtown Disney
is by bus. To get to other Disney Resorts, go to Animal Kingdom
and catch a bus from there.
Is it possible to walk to the Animal Kingdom park?
No.
Is there a swimming pool?
The Uzima pool is the largest on Disney property. Uzima means "clear
water" and there is plenty of it to enjoy in the 11,000 square-foot
pool featuring a 67-foot-long water slide, and zero-entry. There's
also a kid's pool and two hot tubs.
Do I need to take towels from my room to the pool?
Pool towels are provided at the pool for your convenience.
What time is the pool open?
It is open 24 hours a day, but the slide closes when the lifeguards
go off duty at 10pm.
Is there a fitness center?
Yes, Zahanati Spa offers a full range of Cybex equipment, and also
offers massages and skin treatments. Click
here for more details and prices.
Where is the nearest ATM located?
There is an ATM located in the main lobby next to the Sunset Overlook
to the right of the front desk.
Where can I buy groceries?
Basic grocery items are available at Zawadi Marketplace, and snacks
at The Mara.
What time is check-in?
Check-in time is after 3:00pm. For early travellers, every effort
will be made to get you settled in as soon as possible.
What time is check-out?
Check-out time is before 11:00am. Late check-out may be available
on request. Express check-out is available to guests with American
Express, MasterCard, Visa, Disney Credit Card, Discover, Diners
Club or JCB.
Where do I get...?
Extra pillows & blankets, bed rails, side rails, extra hangers,
refrigerators are available on request from Housekeeping.
Where do I find the ice machines?
Located adjacent to elevators and at each atrium.
Is there a dry-cleaning service?
Yes. Laundry bags and lists are located in the closet in your guest
room. Same day service is available if laundry is picked-up by 8:30am.
Is there a guest laundry?
Guest laundry rooms are located on the second floor of the Kudu
trail and on the first floor next to Simba's Cubhouse.
Is luggage assistance available?
Yes, through Bell Services. When you arrive at the resort, someone
from Bell Services will assist you to your room with your luggage.
When you are ready to leave, just touch the LUGGAGE/VALET SERVICE
button on the in-room phone. Gratuity not included.
Is there valet parking?
Yes, Resort guests can pay $6 a day for valets to park and retrieve
your car throughout that day.
If I use the package delivery service in the parks, where do
I pick them up?
If you shop at any merchandise location at the Magic Kingdom Park,
Epcot, Disney's Hollywood Studios, Disney's Animal Kingdom Theme Park, or
the Downtown Disney area, and choose to have your packages delivered
back to your resort, they can be picked up the following day at
Zawadi Marketplace, or delivered to your room on request.
Does the Resort have wheelchairs available for guest use?
Yes, a limited number of wheelchairs are available at Guest Services.
There is no charge, but a credit card guarantee may be required.
A limited number or wheelchairs and motorized wheelchairs are available
to rent at the theme parks.
Where can I purchase stamps and where is the mailbox?
Stamps can be purchased at Zawadi Marketplace, located in the main
lobby. You can also have your mail metered or send packages at the
Front Desk. There is a mailbox located in the main lobby next to
the Sunset Overlook.
Where can I make Priority Seating arrangements and purchase
park tickets?
Priority Seating for most Walt Disney World restaurants can be made
by touching the Dining Options button on your guest room phone,
or by visiting Guest Services. Theme park tickets are also available
at Guest Services.
Is it possible to store our luggage since our flight does not
leave until late in the afternoon?
Your luggage may be held in the luggage room until your departure.
Showers and changing areas are available at the Uzima pool.
Can I visit the Resort even if I'm not staying there?
Yes, visitors are welcome at the Lodge. When it first opened, access
was restricted, but the restrictions were soon lifted.
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