Disney  World - the Online Guide


The Unofficial Guide to Walt Disney World 2003
(UK customers)

Andrew Bichard's report Part 5

 

Conclusion:

The problem with a trip report like this, which is written for an audience of confirmed Disney addicts who comes to Disney regularly, is that it tends to concentrate on the minor problems we encountered. It ignores all the good things, the things that have brought us back to Disney most every year since the mid 70's as day visitors, then as guests at on-site hotels for two or three weeks each year since 1996. It ignores the reasons that have convinced us, finally, to buy timeshare through Disney Vacation Club. Friends at home see Disney as a 'kiddie' destination and cannot imagine why people in their fifties, with grown up children, would want to visit. I tell friends it is like going to see a movie. You know its not real, but for an hour or two, you totally immerse yourself and for a while, at least, it is real.

At home, we are professional people (an architect and a psychologist), wear sober clothes, talk in professional language and think serious thoughts. For a few weeks at Disney each year, we get to forget about all that, wear silly hats, act like children and meet with people without getting drawn into conversations about blocked drains or child abuse. Nobody knows us, and we can have fun. We meet all sorts of friendly people, not just cast members. Some we have been talking to for years on bulletin boards and it is great to meet them face to face. Some are total strangers who strike up conversation on the bus, at the pool, in a bar, or in line for a ride. And people strike up conversations with me, despite the fact that I use a wheelchair. (Sometimes at home, people talk to my wife about me when we are out together, what I call the 'does he take sugar in his tea?' syndrome), something that has never happened to me at Disney.

We stay on site, at Disney hotels which are 'themed' as thoroughly as the parks. Our favourite hotel is the Boardwalk Inn, which is based on the seaside hotels of Long Island and New Jersey of the '30s. Of an evening we can sit in the Bell Vue Lounge with a drink, playing Monopoly (they have a good stock of board games), and listening to the Jack Benny show or the Shadow on the radio ('what evil lies in the hearts of men. only the Shaaadowwww knows!). When we stay on-site the theming is 24 hours, seven days a week. What better way to escape?

The biggest single reason for coming to WDW, for me, is the extent of the facilities for the disabled. There are many rides in the park that I cannot transfer onto as I did 25 years ago, when I was much more mobile, but rides aren't everything, there are plenty of other things to do and see in and around the parks. We have been so often now, that my wife and I no longer feel the need to rush into a park at rope drop on an early entry day with a commando plan. We might have a leisurely breakfast at our hotel, hang out at the pool awhile, pop into Epcot to buy something in Japan say, then return to our room. Vacations are all about relaxing, and after all, if we miss something this time, we will always be back next year.

My wife especially likes to hang out at the quiet pool with a crossword and a good novel and soak up a bit of the sun that we are denied at home. Because, perhaps, my wheelchair and my work conspire to keep me indoors at home (I work from home) for much of my time, I really enjoy getting out and about, breathing the fresh air, and chatting with people. Because all the parks, hotels, entertainment and shopping, within the 47 square miles of WDW are served by an integrated, wheelchair accessible, transport system, I can come and go as I please. I don't need to rent an expensive adapted wheelchair van to get around. I can go where I want, when I want, and without taking my wife with me to act as minder. I know that most paths will be wide enough for my wheelchair, flat and level. Sidewalks will have kerb crossings at regular intervals. If there are steps, there will be a ramp nearby. If I need a restroom, there will always be a 'disabled' stall or a companion restroom nearby. If I want to eat in a self-service restaurant, there will always be a wide isle for wheelchairs and someone on hand to carry my tray back to my table.

Buses all have wheelchair lifts (gradually, over the years, Disney has been upgrading its fleet with wheelchair buses, to the point that in three weeks, I came across just one single bus without a lift). I know that I can get a recharge from any outlet if I have a flat battery, I know that wheelchair rental services will put air in my tires if I need it. I know they will give minor mechanical assistance if I break down even though I am using my own chair, not theirs and call help from an offsite repair shop if there is nothing they can do. On this last trip, even room maintenance at the Boardwalk helped me out by lending me a metric hex wrench to adjust my chair. Basically, if you need assistance, Disney provides it. As a footnote, I should add that assistance isn't confined to wheelchair users. Although I wasn't especially looking out for it, I did notice Braille signs, reflective captioning, and at the Candlelight Processional, a very dramatic sign interpreter who was amazing to watch, even for someone who doesn't read sign language, like me.

Here's a tip to save money next year. If you are in Epcot for more than one night during the Candlelight Processional Carol series, buy the dinner package for every night you intend to eat at Epcot, not just the night you go to the concert. Attendance at the Processional isn't compulsory and you still get your 15% discount on meals and merchandise bought in the park that day. Oh, and you get extra pins and lanyards!

And finally, thanks to all the little things that made us feel welcome. The server at San Angel Inn who remembered me from my last trip five years ago. The bus driver who wanted to look at my pins. The kind soul who cleared a gap at the railings for me to see Illuminations. The crazy CM at the MGM turnstiles at closing time (what was he taking)? The man who took a photo for me over the balcony at Wilderness Lodge because I couldn't see over sitting in my wheelchair. The Mears bus driver from the airport. Chad, the Magic purser. The US electoral process for keeping us entertained for most of our visit. The lady on the ECV who gave me a 'high five' as we passed in the crowds. Disney planners and management, who always manage to provide 'disabled' facilities much better than the legal minimum and earlier than required by law. 'The Sheriff', our server at Roaring Forks. Ellen, the manager at the store at Wilderness Lodge for posting our greetings cards offsite (they had to be weighed for the right airmail postage to UK). The CM at MGM who waved me straight through the turnstile with a cheery 'I'll trust you' when I was fumbling to get out my AP with gloved hands. The lady on the next table (all right - our own table) at San Angel Inn who couldn't be convinced we weren't eating outside. My wife, who has still not forgiven me for telling her the elevators at the Living Seas were not real. All the Christmas lights and decorations, the trees, the 'bridge' of lights between World Showcase and Future World. The Osbourne Lights at MGM. The second or third viewing of Illuminations (you have to see it more than once, and from different positions to appreciate it fully). Members of Compuserve's Florida Forum whom we met at FFRR '00 early in our trip. Members of radp, and Deb Wills for her excellent web site, all of whom helped us plan our trip.

 

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